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Server Simplicity - Acceptable Usage Policy

Any user of Wyre Forest Computer Solutions Ltd (WFCS) Network or Services must comply with this Acceptable Use Policy (AUP). WFCS may change this Policy whenever it deems necessary. Any changes will be effective upon posting to the WFCS website and it will be the Users responsibility to ensure that they are fully aware of these changes.

1. Illegal Use

  • The WFCS Network and Services may be used for lawful purposes only.
  • You are prohibited from storing, distributing or transmitting any unlawful material through our services. Examples of unlawful material include: direct threats of physical harm; pornography or any offensive material; and copyrighted, trademarked and other proprietary material used without proper authorisation. You may not post, upload or otherwise distribute copyrighted material on our servers without the consent of the copyright holder.

2. Violations of system or network security

  • Any violations of systems or network security are prohibited, and may result in the user facing criminal and civil liability.
  • WFCS will investigate incidents involving system and network security violations and will inform and co-operate with the relevant law enforcement organisations if a criminal violation is suspected. Violations may include, but are not limited to, the following:
  • Unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network (this excludes security checkups or port scans that have been first cleared in writing with WFCS); or
  • Interfering with any user, host or network including mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks.

3. Email Use

  • You may not send e-mail to any user who does not wish to receive it, either at WFCS or elsewhere. We recognise that e-mail is an informal medium, however, users must refrain from sending further e-mail to a user after receiving a request to stop.
  • You may not send, distribute, or reply to mailbombs. Mailbombing is defined as either e-mailing copies of a single message to an unreasonable number of users, or sending large or multiple files or messages to a single user with malicious intent.
  • You may not use false email headers or alter the headers of e-mail messages to conceal their e-mail address or to prevent Internet users from responding to messages. You must not use any email address that you are not authorised to use.
  • Violations of the AUP outlined in this document can sometimes result in massive numbers of e-mail responses. If our users receive so much e-mail that our resources are affected, we may shut down a user's account.

 4. Services involving Advertising to unsolicited email recipients

  • You may not operate, host, provide hosting facilities to or assist in any way whatsoever any web site, email address, email service, ftp service or any other online service which is advertised or promoted by means of Unsolicited Bulk Email, Unsolicited Commercial Email, mass messaging via mediums such as IRC, ICQ and online Instant Messaging, or any other form of electronic communication which would be regarded as defined in this AUP as being abusive.

 5. World wide web usage

  • You are solely responsible for the content of Web pages owned and/or operated by you.
  • We will investigate complaints regarding inappropriate material on Web pages within our control and may, in our sole discretion, require that the material be removed or take action.
  • You may not use World Wide Web pages within or outside our domain to disrupt the pages or Internet experiences of other users.

 6. Investigation

  • WFCS reserves the right to investigate suspected violations of the AUP. When we become aware of possible violations, we may initiate an investigation, which may include gathering information from the user involved and the complaining party, if any, and examination of material on our servers. Much of the AUP reflect acts that may constitute breaches of United Kingdom legislation or regulations and may in some cases carry criminal liability.
  • During an investigation, we may suspend the account involved and/or remove the material involved from our servers. Such action may include temporary or permanent removal of material from our servers, the cancellation of newsgroup postings, warnings to the user responsible, and the suspension or termination of the account responsible. We will determine what action will be taken in response to a violation on a case-by-case basis.
  • WFCS reserves the right to terminate the Service with immediate effect and without further obligation or liability to the Customers as required by any law enforcement organisation or by the Courts.

Updated – 24/02/2005

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